T&Cs

T&Cs

Terms and Conditions

CRICKTECH – Specialised Coaching Pty Ltd
ABN 68318225052 

  • Prices for private coaching session are subject change without prior notice.
  • At their sole discretion, Cricktech – Specialised Coaching staff and coaches reserve the right to restrict clients to a particular activity.
  • Cricktech – Specialised Coaching coaches are subject to change without notice.
  • Cricktech – Specialised Coaching reserves the right to change or cancel any sessions if necessary.
  • In the unlikely event that a program is cancelled by Cricktech – Specialised Coaching due to insufficient numbers, a minimum of 48 hours’ notice will be given and a refund or credit towards another program may be offered.
Bookings/Payments

Cricktech – Specialised Coaching ’s 1-1 Term packages require up-front payment for the total value of the package.

Booking and payment are to be completed prior to any Cricktech – Specialised Coaching training sessions or programs.

Cancellation and Refund Policies

Programs

For cancellations more than 7 days prior to the commencement of a program, a full refund, less a $30 administration fee, will be given.

For cancellations less than 7 days prior to the commencement or that occur once a program or academy has commenced, except on production of a medical certificate, a refund will not be given. All cancellations are to be provided in writing and sent via email to admin@elitecricket.com.au with the outcome determined at the sole discretion of Cricktech – Specialised Coaching staff. Production of medical certificates within 7 days from the commencement of a program or academy will warrant a credit for a future camp or private coaching sessions of the same value.

Private Coaching

Cricktech – Specialised Coaching requires at least 48 notice should you need to cancel a private coaching session. The session fee will need to be paid to cover the missed or cancelled session.

Medical Clearance and Consent

If your child has a medical condition you are strongly advised to seek a registered medical practitioner’s advice before booking.

If your child has a medical condition and is unable to obtain clearance from a registered medical practitioner, then he/she cannot participate in our programs.

In the event of any accident or illness, the parent/guardian authorises any medical assistance/hospital treatment that your child may require. You accept full responsibility for all expenses incurred.

By enrolling your child/children, you declare that your child/children are fit to participate in all activities and consent to release Cricktech – Specialised Coaching, the Director & all staff from any claim or liability arising directly or indirectly from the programmed activities. You also indemnify Cricktech – Specialised Coaching against responsibility for any accident, loss, injury, illness or death suffered by your child/children during the course of these activities.

Safety Rules and Regulations

You understand that it is expected that your children’s behaviours will be exemplary at all times in order for the safe conduct of the event

If at any time the supervisor/coach considers your child is jeopardising the safety of others and/or disrupting the event then he/she may be asked to stop participating until further notice. Cricktech – Specialised Coaching staff will contact parents/guardians to provide a full report of the incident.

Wet Weather Policy

Cancellation of an event due to wet weather is dependent on the location of the particular event.

Please do not contact Cricktech – Specialised Coaching as we will be in touch with you via the provided email address to notify you of any cancellations.

If you do not hear from Cricktech – Specialised Coaching, the event will run as normal. Most events are conducted in the rain unless the venue is not suitable or safe for play, in which case is judged by Cricktech – Specialised Coaching Staff.

Where an event is located with the option of indoor facilities, the event will not be cancelled.

In the event of weather conditions preventing program day(s) from occurring, fees lost due to only those particular days affected will be transferred to the next available clinic you can attend.

Heat Policy

38 degrees and above the following procedures will be adopted:

Children will receive information on the importance of being sensible in hot weather.

Activity intensity will be reduced.

Sessions will be limited to a maximum of 45 minutes. Drink breaks will be more frequent.

Children at any time can rest or have a drink break when needed.

During rostered breaks, children will be asked to rest & there is to be no activity during this time.

Program Leader will communicate with group coaches about any children affected by heat.

Water and sports drink (such as Gatorade or Powerade) will be supplied for children to refill drink bottles.

Parents/Guardians can assist by:

Ensuring their child is hydrated properly the night before the first day of a program.

Ensuring their child has a hat.

Ensuring their child has sunscreen on.

Not sending your child is he/she is sick.

Ensuring their child has a drink bottle.

Ensuring their child hydrates every other night during the program.

Photos/Videos

Cricktech – Specialised Coaching staff may take photos on the day for promotional marketing purposes and media publications relating solely to Cricktech – Specialised Coaching. Photos/images will not be provided to third parties and only first names will be attached to any photo of a child. Unless specified otherwise upon registration, Cricktech – Specialised Coaching reserves the right to use their content for advertising purposes.

Punctuality, Attendance and Participation

All Cricktech – Specialised Coaching programs have been designed to ensure the safety of all participants.

It is your responsibility for your child to arrive in time for the commencement of the event. A warm-up is a vital component prior to physical exercise.

You understand that you are responsible for the transportation of your child to and from Cricktech – Specialised Coaching ’s various programs and the supervision before the commencement of the event and after the conclusion.

Allergy’s

Cricktech – Specialised Coaching aims to only host nut-free events. In the interests of all involved in this event, please ensure that products containing nuts are not brought on the day/s your child will be attending. This ensures the safely of all the kids. Whilst Cricktech – Specialised Coaching staff will endeavour to ensure the event is nut-free, this cannot be guaranteed. Those who suffer from nut, or any other type of allergies, are advised to bring any medical treatment required in the event of an emergency and that a parent/guardian inform Cricktech – Specialised Coaching staff on its procedure, dosage and/or use.

Lost Property

Participants will be responsible for their own belongings. We advise children not to bring any valuables with them (iPhones, iPads, toys etc.)

Cricktech – Specialised Coaching will not be held responsible for the loss or damage of any property.

Informed Consent

By completing any registration forms online, you give your consent that you have read this document in its entirety, understand and accept all terms and conditions and code of conduct. Any form of booking and/or participating in a Cricktech – Specialised Coaching program, including submitting the online booking forms or booking a private coaching session online, is classed as consent.

Code of Conduct

Cricktech – Specialised Coaching Responsibilities:

Develop high quality, child friendly programs that appropriately cater for the needs of the children involved.

Provide safe equipment for participants to use that are regularly checked.

Ensure that all employees and volunteers have been checked and supplied Cricktech – Specialised Coaching with a Working with Children clearance number.

Provide an environment that is free from bullying and harassment and if bullying and/or harassment are recognised, all efforts will be made to appropriately manage the situation.

If necessary, first aid is applied to any participant that requires it.

Participants/Parent/Caregiver Responsibilities:

Ensure that all participants partake in a way that enables the enjoyment of all involved.

Cricktech – Specialised Coaching ’s rules and regulations in regards to activity and safety rules are adhered to. This will ensure the safety and wellbeing of all involved.

Payments are made when required and terms and conditions are accepted prior to participation.

Website Usage

Copyright

All copyright in the text, images, photographs, graphics, user interface, and other content provided on this website and the mobile version of this website (“the Website”), and the selection, coordination, and arrangement of such content, are owned by Cricktech – Specialised Coaching, to the full extent provided under Australian copyright laws and all international copyright laws.

You may view the Website and its contents but you are prohibited from copying, reproducing, modifying, distributing, displaying, performing or transmitting any of the contents of the site for any purposes.

The Website and the information contained in it are for informational purposes only. Any reproduction, copying, or redistribution for commercial purposes of any materials or design elements of the site is strictly prohibited without Cricktech – Specialised Coaching ’s prior written consent. Systematic retrieval of data or other content from the Website to create or compile, directly or indirectly, a collection, compilation, database or directory without prior written permission from Cricktech – Specialised Coaching is prohibited.

Links

The links to third party websites that are contained within this Website are provided only for your convenience. Cricktech – Specialised Coaching does not endorse those third-party websites or any of the products or services offered on or through them. You access those third-party websites and use the products and services offered on or through them at your own risk. Cricktech – Specialised Coaching welcomes other website managers and administrators using the Cricktech – Specialised Coaching logo as a link from their site to the www.cricktechsc.com home page.

Your Conduct

As a condition of your use of the Website, you warrant to Cricktech – Specialised Coaching that you will not use the Website for any purpose that is unlawful or in a manner prohibited by these terms of use. In particular, you agree not to:

  • use the Website for any activities, or submit to or via the Website any information or materials, which breach any laws or regulations or infringe a third party’s patent, trade mark, copyright or other proprietary rights or privacy;
  • publish, distribute, transmit or disseminate on the Website any material which is unlawful, obscene, defamatory, indecent, offensive, inappropriate or racially, ethnically or otherwise objectionable;
  • promote any unsolicited or unauthorised advertising, promotional materials, surveys, contests, pyramid schemes, chain letters, unsolicited e-mailing or spamming via the Website;
  • impersonate any person or entity;
  • upload, post, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware; or
  • undertake any conduct that, in Cricktech – Specialised Coaching ’s sole discretion, restricts or inhibits any other user from using or enjoying the Website.

By posting or submitting content to the Website, you represent and warrant that (i) you own all the rights to the content or are authorised to use and distribute the content via the Website and (ii) the content does not and will not infringe any copyright or any other third-party right nor violate any applicable law or regulation.

Cricktech – Specialised Coaching reserves the right to pre-screen content submitted for publication on the Cricktech – Specialised Coaching website. Cricktech – Specialised Coaching may refuse to publish or remove content that, in its sole discretion, does not meet its standards or does not comply with these terms of use. Cricktech – Specialised Coaching is not responsible for any failure to publish or delay in removing such material.

You agree that Cricktech – Specialised Coaching can publish, modify, adapt and retransmit to others any content submitted by you free of charge and without restriction, subject to the obligations on Cricktech – Specialised Coaching set out in our privacy policy.

 

You will indemnify Cricktech – Specialised Coaching, its employees, agents and representatives from any loss or damage including consequential loss or damage which may arise from the posting or deletion of your submitted content or from any breach by you of these terms or from your use of the Website.

Privacy Policy

Cricktech – Specialised Coaching regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Cricktech – Specialised Coaching users and conforms to Internet privacy standards.

Collection of Information

In order to use the Cricktech – Specialised Coaching website, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by Cricktech – Specialised Coaching is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from Cricktech – Specialised Coaching customers is required in order to provide you with our products and/or services, and a high level of customer service. Correspondence is recorded in order to provide service references and to assist in our staff development.

 

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at cricktechsc@gmail.com

Access to Collected Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at cricktechsc@gmail.com

Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Cricktech – Specialised Coaching uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at cricktechsc@gmail.com

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Cricktech – Specialised Coaching may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose. Cricktech – Specialised Coaching does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the Cricktech – Specialised Coaching site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.cricktechsc.com

Changes to Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Security Policy

Cricktech – Specialised Coaching uses the eWAY Payment Gateway for its online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.

  • Payments are fully automated with an immediate response
  • Your complete credit card number cannot be viewed by Cricktech – Specialised Coaching or any outside party
  • All transactions are performed under 128 Bit SSL Certificate

All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further protecting your credit card data

eWAY is an authorised third-party processor for all the major Australian banks

eWAY at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Cricktech – Specialised Coaching.

Confirmation of Payment for Services

After registering/booking and paying online, you will receive an email confirmation from eWAY containing your purchase details (if you have provided your email address). We will normally confirm receipt of your purchase within a few minutes of ordering.